Keep your customers at the center of your business!


Customer Relationship Management (CRM)

With today’s increased competition, finding new customers and effectively managing their expectations through the sales cycle is not only necessary to grow your business - it is required to survive. Customer Relationship Management (CRM) software is designed to help you face these challenges by improving marketing results, maximizing every sales opportunity, and improving customer satisfaction.

INDUSTRIOS CRM provides you with a total business solution that offers all the key components of sales management and integrates with all the INDUSTRIOS operations modules. Managing customer information from a single source means there is no switching between applications to view inventory levels, production status, create quotes or sales orders, and manage customer balances.

 

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Do customers return goods for repair, replacement or credit? Standardize and streamline the process with Return Material Authorization.
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Warranty or service issues? Let Customer Service Management handle the challenges of providing excellent post-sales service!

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What our Customers Say...

“With the constant changing needs of our customers, integration of the Sales Order Fulfillment and Customer Relationship Management modules has been huge. The integration of these modules has allowed us to streamline our processes of maintaining our customer database as well we now have the capability of providing our customers with real time order status and product availability. In the end, we are extremely pleased with the flexibility that these two modules have provided us and look forward to the integration of future modules”, Kevin Watson, Manufacturing Support Manager, Computer Process Controls, Kennesaw, Georgia

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