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Helping you create customers for life! |
Customer Service Management Now that you’ve secured your customer’s business, you have the day to day challenge of fulfilling their needs for service and repair while managing their warranty and service plans. Keeping the focus on your customer is critical to ensuring they get timely attention. Being able to easily locate plan coverage ensures your customers are not billed for services covered under those plans, and you’ll also be able to efficiently capture the costs for material and labor that’s not covered. The Customer Service module has been designed to help you easily and efficiently manage your customer repair, service and warranty needs.
Request a demo today! |
Is selling part of the service teams responsibilites? Instant access to Sales Orders lets you handle sales and service in one call! Are repairs necessary? Then link an RMA to the service ticket for complete traceablity and quick resolution.
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What our Customers Say... |
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