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Integrated Email and Faxing
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Microsoft® Integration
Time is always of the essence when working with customers. Being able to quickly respond to their issues is paramount. Having the ability to send and receive customer and supplier communications via email and automatically record the communication in CRM or VRM is a huge timesaver so you can get directly to resolving their issues while tracking the communication flow.
Save additional time while maintaining superior customer communications using email templates and mail merge capabilities to communicate changes in service ticket status, upcoming service plan renewals and impending warranty plan expirations, and many other communications.
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Interested in
Customer Relationship Management (CRM)?
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Interested in Vendor Relationship Management (VRM)?
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