PlantChat gives PlantCare customers on-demand remote access to our industry-leading Customer Service Group.

Gather your questions

To help us select the best resource, be as precise as possible when describing the nature of your support needs.

Book your appointment

Select a 15-minute (free for all PlantCare customers) or 60-minute (Titanium Plan Exclusive) online appointment from the available times below.

Grab a coffee and let’s chat

We may contact you to obtain additional information about your request, such as supporting documents or reports.

The lead time for an online appointment is two days for 15-minute appointments and one week for 60-minute appointments.

PlantChat was created to complement the existing service of the INDUSTRIOS Support desk which involves the logging of calls from customers who have technical support questions. With PlantChat, INDUSTRIOS customers can now access training resources that address questions beyond typical technical support, but narrower in scope than full-fledged training sessions.

PlantChat is now available free of charge to all PlantCare customers in the 15 minute format, and in 60 minute format to PlantCare Titanium plan customers.